Category: Bad Customer Service

  • Loyalty Oath

    Not too long ago, I knew everyone who read my blog personally. Maybe we went to school together, or worked for the same employer, or did the same kind of work. The connection, whatever it is, was face-to-face and in real time at some point in the last fifty years. The number of visitors to […]

  • Stop the World!

    Swapping the vacation my partner and I had been looking forward to for Dad’s funeral ended up being a good thing. We were already off work, and since we were driving anyway and had a free place to stay at the beach, changing our plans at the last minute didn’t cost anything. Any other time […]

  • Me and My Tea

    I happen to like Chick-Fil-A. There. I’ve said it. I’m a gay man and I like Chick-Fil-A. In fact, I prefer it over all other fast food options. The restaurants are always clean–including the bathrooms, the employees are courteous and helpful, and they always honor my request for unsweetened tea with a splash of sweet. […]

  • A Little Gratitude

    Today I’d like to give a shout out to some blogs. The writers of these blogs are brilliant and/or have excellent taste, as they’re all followers of my blog.  Check a few out. I have to say it’s a diverse and eclectic group. A tip of the hat to… 4 Dudes Relationship Advice Adopting James […]

  • Remember When Facebook Was Fun?

    I forget how long I’ve been on Facebook. I just know it’s been long enough that updating my status and checking my wall are now fully integrated into my lifestyle. Whether that’s a good or a bad thing is the subject of another blog post. Today I want to talk about how much my Facebook […]

  • The Problem with Subway

    Before I joined Weight Watcher’s a year ago, I never went to Subway. Ever. I’d evolved through all the various fast food options to a Grilled House Salad from Zaxby’s with honey mustard dressing for lunch practically every day. I had no idea my healthy salad costs 26 Weight Watcher’s points–better than half of my […]

  • No Love for the Shack

    When I moved to Athens fifteen years ago, I looked forward to Thursdays, Fridays, and Saturdays. Not because of the weekend, but because The Barbecue Shack would be open. Just about every Thursday or Friday evening, I’d stop in to pick up a couple of chicken plates and either banana pudding or caramel cake. The […]

  • Gross Incompetence

    As the executive director of a small professional association, one of my duties is collecting registration fees for folks to attend our conference. It’s an easy task. I send out registration information, people send me checks, which I then deposit into our bank account. Simple. Our members are all very responsible. Given that a focus […]

  • Generation Clueless

    Yesterday I participated in a meeting at the Georgia Department of Education about the new career pathways. Next year, eighth graders in Georgia public schools must select a pathway from one of seventeen career clusters. The purpose of the meeting was to develop new courses for one of the pathways. Our group consisted of teachers, industry […]

  • Pushing My Buttons

    I’m the unpaid executive director of a small professional association. About my only duty is to plan the every-other-year conference. I’ve been in the role for nearly ten years and consider it a labor of love. Our little association has no officers, membership dues, newsletter, or paid staff. Just me and whoever I can con […]