Category: Bad Customer Service

Jan 29, 2012
By Michael Rupured
Comments Off on Gym Woes

Gym Woes

The main reason I’ve never joined a gym before, aside from the fact I mostly hate to exercise, is a strong desire to avoid getting entangled in the kind of financial nightmare I’ve seen among people I’ve helped with their finances. Dealing with the gyms is always a nightmare. I’ve often felt that their business plan revolves more around ripping people off than helping people get healthy. But circumstances evolved to where joining a gym was the most cost effective way to keep doing Zumba–one of the few forms of exercise I truly enjoy. So back in September, I finally joined the Omni Gym, just down the street from where I live. Regular readers may recall my post about how …

Dec 12, 2011
By Michael Rupured

Twelve Things I Hate About Christmas

Christmas is not my favorite time of year. Back when I was a kid and into my teens and early twenties it was.  There are at least a dozen reasons why my attitude has changed to Bah Humbug. Here’s a sampling. Crowded Stores. From Thanksgiving through the day or two after Christmas, going shopping is a nightmare. I’m a browser and used to enjoy spending a lot of time looking over a particular display for just the right item. Not any more. After getting bumped into half a dozen times and dealing with aisle rage, I’ve learned to keep moving. Traffic. Just getting to shopping outlets is a pain in the ass. Anyplace I’ve ever lived, traffic backs up for …

Sep 26, 2011
By Michael Rupured

Our Day in Atlanta

When I first moved to Athens from DC nearly fifteen years ago, that Atlanta was “so close” was a plus. Then I found out that depending on traffic, the 65-mile trip can take anywhere from one to three hours. There are several different routes I can take–none of them pleasant. I’ve reached the point where I won’t go to Atlanta without a court order or subpoena. My partner got tickets for us to see a matinee performance of Wicked at the beautiful Fox Theater in downtown Atlanta. We decided to make a day of it.  Since we would be in town, in addition to the one o’clock show, we decided to hang around for dinner at one of the numerous …

Sep 01, 2011
By Michael Rupured
Comments Off on Vern & Peggy

Vern & Peggy

Over the weekend I noticed our internet connection had slowed to near dial-up speed. Dripping faucets, cabinets that won’t quite close, and cobwebs along the edge of our fourteen foot ceilings I can live with. But given the amount of time I spend online, a slow internet connection required immediate action. First I rebooted the computer. No change. Next I turned off the wireless router and again rebooted the computer. Same story.  Then I disconnected the cheap-ass cable modem we rent from the cable company for $5 a month because I keep forgetting to buy one, turned off the wireless router, and again rebooted the computer. No luck. Charter Communications is the cable monopoly in our area. Given my experience …